Terms & Conditions

Effective Date: 2025.01.01

Welcome to Fthiaterra.com. These Terms and Conditions govern your access to and use of our website and services. By visiting our site or placing an order, you agree to be bound by the following terms.

1. General Information

Fthiaterra is a family-owned business based in Greece, offering premium organic olive oil and olive products. These terms apply to all visitors, users, and customers of our website.

2. Products & Availability

We strive to display accurate information regarding our products, including descriptions, pricing, and availability. However, we reserve the right to modify or discontinue any product at any time without notice.

3. Orders

Orders are confirmed once payment is completed. We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, errors in pricing or product information, or suspected fraudulent activity.

4. Prices & Payment

All prices are listed in SEK and include applicable taxes (if applicable). Payment is securely processed through our approved third-party providers. We accept [credit/debit cards, PayPal, or any other method you use].

5. Shipping & Delivery

Shipping costs are calculated based on weight and destination. Deliveries are made within [X–Y working days] depending on location. We are not responsible for delays caused by courier services or external factors.

6. Returns & Refunds

We accept returns within 14 days of delivery for unused and unopened items. Customers are responsible for return shipping costs. If the product is faulty or incorrect, we will cover return costs and issue a full refund or replacement.

7. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, store, and use personal data.

8. Use of the Website

You agree not to misuse the website, engage in fraudulent activity, or violate any applicable laws. We reserve the right to terminate access to users who do not comply.

9. Intellectual Property

All content on Fthiaterra.com, including logos, images, text, and product designs, is the property of Fthiaterra and may not be used without written permission.

10. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

11. Governing Law

These terms are governed by the laws of Greece and the European Union, unless otherwise required by mandatory consumer protection laws in your country.

12. Contact

If you have any questions about these Terms & Conditions, please contact us at:
📧 info@fthiaterra.com
📍 Pelasgia, Fthiotida, Greece